The College Nurse, Maria Gloag, offers confidential advice and support to students and staff of Hughes Hall. Maria is available to help with health and welfare needs, ranging from minor illnesses and injuries to support for emotional issues.
If more specialised help or treatment is required, she will refer you or point you in the right direction whether your GP, the University Counselling Service or other local services. She can also dispense a range of over-the-counter medicines.
Our College counsellor, Isha Mehta, offers sessions for students which can be booked via the Moodle Booking system here
College Nurse working hours (term time)
Monday 10am – 2pm and 7pm – 9pm
Tuesday 9.30am – 10.30 am (admin)
Wednesday 9.30 am – 2.30pm
Thursday 8am – 2pm
All appointments will continue to take place remotely via Teams. To check latest availability and to book an appointment please go to: https://www.vle.cam.ac.uk/mod/scheduler/view.php?id=4445121.
For health concerns during office hours (8.30am – 6pm Monday to Friday) please contact your GP (see below for information about registering with at GP)
For urgent medical assistance out of hours contact NHS 111 https://111.nhs.uk/ or by phone dial 111 from any phone. If you have any of the symptoms of Covid-19 please check your symptoms here https://111.nhs.uk/covid-19. For more information about staying safe from Covid-19 whilst at Cambridge see here https://www.cam.ac.uk/coronavirus/stay-safe-cambridge-uni
For urgent mental health issues contact the First Response Service where you can speak to trained mental health professionals. To access this service telephone 111 and select Option 2.
In the case of life-threatening emergencies only please call 999 to request an ambulance. If you call an ambulance please inform the Porters (01223 330484) so they can direct them to your location.
If you are unsure which service is most appropriate the local Choose Well website can help https://www.cuh.nhs.uk/choose-well
In the UK, a local medical doctor is referred to as a ‘General Practitioner’ – often abbreviated to ‘GP’.
As a new student you should register with a GP in Cambridge as soon as you can when you first arrive in the city, that way you can receive emergency care if you need it and access health services quickly and easily while you’re at University.
There is information about registering with a Cambridge GP here.
There is a list of local GP practices here.
Information shared with the Nurse is confidential. If it is in your interest for information to be shared with other Health Professionals or University Staff, then informed consent will be gained first. However, confidentiality will need to be broken if there appears to be a serious imminent risk, or if there are serious illegal activities where there is a risk to your own or others’ safety. In this situation informed consent will be gained wherever possible, but your safety and that of others will take priority.
A notice about GDPR and your nursing records explains why nursing records are kept, how your information may be stored, how it is kept safe and confidential and your rights in relation to this.