The College Nurse, Maria Gloag is available to offer confidential advice and support to students and staff of Hughes Hall. Maria is available to help with a wide variety of health and welfare needs, ranging from help and advice with minor illnesses and injuries to support for emotional issues.
If more specialised help or treatment is required, she will help refer you or point you in the right direction whether via your GP, the University Counselling Service or other local services. She can also dispense from a range of over-the-counter medicines.
Most appointments with the College Nurse are now taking place remotely via Microsoft Teams. It will be helpful if you could download Teams prior to your appointment if you do not have it already. This can be done free of charge via your University Office 365 account.
Please see help.uis.cam.ac.uk/service/collaboration/office365 for details. If you have any problems downloading the software or accessing your account please contact the Hughes Hall IT helpdesk: firstname.lastname@example.org/
If you are unable to access Teams and would prefer to use Zoom please indicate this in the ‘notes’ section at the time of booking.
There are now a very limited number of face to face appointments available on Tuesday and Thursday afternoons. These are for issues which cannot be dealt with via online video consultation. If you would like to book a face to face appointment please book one of the triage appointments below. You will then be sent a link for a short (15 minute) triage appointment via Teams to discuss your needs, and if appropriate you will be invited to attend a face to face appointment that afternoon. Please note it is not possible to book face to face appointments online.
For more information and to access the appointment booking site please go to the College Nurse Moodle site https://www.vle.cam.ac.uk/course/view.php?id=118831
Please email email@example.com if you have any difficulties accessing the site.
The College Nurse’s working hours are:
Monday 9am – 2pm and 7pm-9pm (from home)
Tuesday 8am-2pm (in College)
Wednesday 9am-2pm (from home)
Thursday 8am-2pm (in College)
In order to keep everyone safe it is important that you do not attend the Health Centre without an appointment.
Please email firstname.lastname@example.org for more information.
For health concerns during office hours (8.30am – 6pm Monday to Friday) please contact your GP (see below for information about registering with at GP)
For urgent medical assistance out of hours contact NHS 111 https://111.nhs.uk/ or by phone dial 111 from any phone. If you have any of the symptoms of Covid-19 please check your symptoms here https://111.nhs.uk/covid-19. For more information about staying safe from Covid-19 whilst at Cambridge see here https://www.cam.ac.uk/coronavirus/stay-safe-cambridge-uni
For urgent mental health issues contact the First Response Service where you can speak to trained mental health professionals. To access this service telephone 111 and select Option 2.
In the case of life-threatening emergencies only please call 999 to request an ambulance. If you call an ambulance please inform the Porters (01223 330484) so they can direct them to your location.
If you are unsure which service is most appropriate the local Choose Well website can help https://www.cuh.nhs.uk/choose-well
In the UK, a local medical doctor is referred to as a ‘General Practitioner’ – often abbreviated to ‘GP’.
As a new student you should register with a GP in Cambridge as soon as you can when you first arrive in the city, that way you can receive emergency care if you need it and access health services quickly and easily while you’re at University.
There is information about registering with a Cambridge GP here.
There is a list of local GP practices here.
Information shared with the Nurse is confidential. If it is in your interest for information to be shared with other Health Professionals or University Staff, then informed consent will be gained first. However, confidentiality will need to be broken if there appears to be a serious imminent risk, or if there are serious illegal activities where there is a risk to your own or others’ safety. In this situation informed consent will be gained wherever possible, but your safety and that of others will take priority.
A notice about GDPR and your nursing records explains why nursing records are kept, how your information may be stored, how it is kept safe and confidential and your rights in relation to this.