Welfare Contacts

Welfare and Health Contacts

If life is at risk, such as: suspected heart attack, stroke, anaphylaxis, severe bleeding, difficulty breathing: please call 999 or 112. Then let the Porters know that you have done so.

For urgent, but non-emergency, out of hours’ health care advice, including mental health, please call 111.

Porters’ Lodge, open 7:00am to 2:00am, 7 days a week (excluding Christmas Day, Boxing Day, and New Years Day). Telephone: 01223 330 484 or 07917 535 806.

Samaritans: 116123 – Free, 24/7 national service for people contemplating suicide or affected by it.

Non-emergency Police: 101

Duty Maintenance (02.00- 07.00, emergency only): 07919 058305

MCR (student) Welfare Officers: mcr.welfare.female@hughes.cam.ac.uk and mcr.welfare.male@hughes.cam.ac.uk – for anything, no matter how serious or trivial. See MCR website

College Harassment Support Tutors: Dr Othman Cole and Dr Corinne Roughley: contact details can be found here.

College Nurse: 01223 746369* or nurse@hughes.cam.ac.uk

College Tutors: contact details can be found here.

Rape and sexual assault: information for students

What do do if you are sexually assaulted or raped

Cambridge University Student Union (CUSU) and Graduate Union (GU) jointly support:

Student Advice Services: 01223 746999* – advice by current students on any student issues, e.g. education, physical and mental health Drop-in sessions on Tues and Thurs 12.00-14.00 at Ground Floor, 17 Mill Lane

* Use the last 5 digits only for a free call on the university network


NHS urgent care including mental health: 111 – free, 24-hour service, helps access appropriate services e.g. Crisis Team; out-of-hours GP or dentist; 24-hour pharmacy

Nearest medical practices for GPs: Petersfield: 01223 350647, Lensfield Rd: 01223 651020

Information about  the University of Cambridge guidance on the recognition and treatment of individuals at risk of anaphylaxis is available here.


University Counselling Service: 01223 332865* – Free, confidential, professional counselling services individual appointments and group sessions Self-help material at www.counselling.cam.ac.uk/selfhelp

Lifeline: 0808 808 2121 – Free mental health advice, supported by NHS Open 19.00-23.00 all days

Mind: 0300 123 3393 – General information on mental health, where to get help, medication, alternative treatments and advocacy

Nightline: 01223 744444*, formerly Linkline – Listening support and information service Open 19.00-07.00 during Full Term Instant messaging service at cambridge.nightline.ac.uk

Samaritans: 116123 – Free, 24/7 national service for people contemplating suicide or affected by it

Saneline: 0300 304 7000, at local rate – National mental health helpline Open 18.00-23.00 all days

Cambridge Rape Crisis Centre: 01223 245888 – Selected times but with call-back service, run by women for women and girls who have survived or currently experience sexual violence Also for family, friends and professionals supporting a survivor

iCaSH: 0300 300 3030 – Contraception and sexual health advice, screening and treatment Includes sexually transmitted infections (STIs), pregnancy and termination advice, onward referral to antenatal and termination services Free contraception (also available from your college welfare officers)

Switchboard: 0300 330 0630 – LGBT+ Helpline

FRANK: 0300 123 6600 – Friendly, confidential drugs advice

(List compiled by MCR Welfare Officers in consultation with college staff.)