+44 (0)1223 334 898

Welfare contacts

Please read this in conjunction with the information provided on our main welfare page.


If life is at risk such as: suspected heart attack, stroke, anaphylaxis, severe bleeding, difficulty breathing: please call 999 or 112. Then let the Porters know that you have done so.

For urgent, but non-emergency, out of hours’ health care advice including mental health, please call 111.

Samaritans: 116123 – free 24/7 national service for people contemplating suicide or affected by it.

College welfare

Porters’ Lodge – open 7am to midnight every day. Telephone: 01223 330 484. The urgent contact number outside these times is 07917 535806.

Duty Maintenance (02.00- 07.00, emergency only): 07919 058305

For general wellbeing issues please contact your personal Tutor in the first instance and note that the Senior Tutor, Dr Tori McKee, is always available to discuss your concerns.

Specific welfare concerns

MCR (student) Welfare Officers

Race Equality Champion: Dr Othman Cole.

Harassment Support Tutor: Annemarie Young

College Nurse: 01223 746369 or nurse@hughes.cam.ac.uk

College counsellor appointments can be booked via the Moodle Booking system here.

The University Counselling Service is a useful source of support and information: 01223 332865* – Free, confidential, professional counselling services individual appointments and group sessions. Self-help material at www.counselling.cam.ac.uk/selfhelp.

Harassment and sexual misconduct

If you have been affected by harassment and/or sexual misconduct, Breaking the Silence at the University of Cambridge provides advice, support, reporting channels (including anonymous).

For support and practical help for anyone in Cambridgeshire who has experienced sexual violence and/or sexual abuse: The Elms


NHS urgent care including mental health: 111 – free, 24-hour service, helps access appropriate services e.g. Crisis Team; out-of-hours GP or dentist; 24-hour pharmacy.

Nearest medical practices for GPs: Petersfield: 01223 350647, Lensfield Rd: 01223 651020.

Useful external contacts

Non-emergency Police: 101

Lifeline: 0808 808 2121 – Mental health advice provided by Cambridgeshire, Peterborough and South Lincolnshire Mind. 9am to 2pm, Monday to Friday (excluding Bank Holidays) and 2pm to 11pm, 365 days a year.

Mind: 0300 123 3393 – General information on mental health, where to get help, medication, alternative treatments and advocacy. Open 9am to 6pm, Monday to Friday (except for bank holidays).

Nightline: 01223 744444* – Listening support and information service open every day from Tuesday 6th October to Friday 4th December.

Samaritans: 116123 – Free 24/7 national service for people experiencing all kinds of concerns.

Saneline: leave a message on 07984 967 708 giving your first name and a contact number and they will call back as soon as possible.

Cambridge Rape Crisis Centre: 01223 245888 – Run by women for women and girls who have survived or currently experience sexual violence. Also for family, friends and professionals supporting a survivor. Open on Wednesday 7pm-9.30pm, Thursday 7pm-9.30pm and Sunday 10am-12.30pm.

iCaSH: 0300 300 3030 – Contraception and sexual health advice, screening and treatment Includes sexually transmitted infections (STIs), pregnancy and termination advice, onward referral to antenatal and termination services Free contraception (also available from your college welfare officers).

Switchboard: 0300 330 0630 – LGBT+ Helpline open 10:00-22:00 every day.

FRANK: 0300 123 6600 – Friendly, confidential drugs advice.

(List compiled by MCR Welfare Officers in consultation with college staff.)